The workshop is designed for newly appointed or soon to be promoted line managers. It will show you clear and simple ways to communicate goals and objectives to your team, to ensure you have a common purpose. You will learn how to motivate and develop your team to continuously improve performance whilst growing your own confidence to deal with difficult situations decisively.
Investing time in developing your communication skills, establishing a more appropriate communication style and practising using it, can be highly rewarding. On this highly interactive course you will learn to identify your individual style, how to adapt it to different situations and how to listen generously and question more effectively to build rapport. The result: improved workplace relationships, greater personal impact and the confidence to use your skills for real performance improvement.
The workshop[ uses a blend of theory, exercises and discussions throughout, allowing the individual to gain an understanding of the role and responsibilities of a line manger and how to discharge their duties effectively.
What you will learn